A knowledge base is the most personal software you can use — you're literally storing what you read and think. That deserves more than a privacy policy nobody reads. So here's the deal, in plain language.
Credit systems exist to make you underestimate what you'll use and overpay for what you don't. They put a meter between you and your own tool. We will never ship one. Free has plain limits; Premium has none. If our costs rise, we'll charge an honest price — not disguise it as arithmetic.
We don't train models on your data. We don't sell it. We don't share it. Your highlights and questions are not our product — our product is the software, and you pay for it with money, not with yourself.
Every answer links to the exact sources it came from — your sources. If your library doesn't contain the answer, we say so. An AI that invents confident answers from nothing isn't a knowledge tool; it's a liability with a chat window.
Export everything, anytime, on any plan. Cancel and keep all your data. If you leave Askback someday, you should walk out with every word you saved. Lock-in should come from being good, not from holding your notes hostage.
One price. No fake strikethroughs, no countdown timers, no '83% off ends tonight.' If you see Askback discounted, it's real and rare. Marketing that manipulates you before you're a customer tells you exactly how you'll be treated after.
Askback is built by one person who reads too much and got tired of losing it. No growth team, no engagement mechanics, no feature bloat to justify headcount. The product stays sharp because there's nobody here whose job depends on making it bigger than it needs to be.
If we ever break one of these, call us on it — publicly. This page is versioned and dated so you can.
— Rahul, Askback